POS
Fast, reliable POS for restaurants and retail. Handle orders, payments, split bills, and receipts in real time — from any device.
Shift Management
Plan rosters, track attendance, manage swaps, and handle cover requests across multiple locations — all from one calendar.
Payroll
Automatic payroll for shift workers — overtime, differentials, piece-rate, and full payslip transparency. Zero spreadsheets.
Inventory
Real-time stock levels, waste logging, automatic deductions, and low-stock alerts across every location you run.
Accounting
Bookkeeping, tax summaries, and P&L reporting wired directly to your sales and payroll data. No manual journal entries.
Analytics
Sales trends, staff performance, cost-per-cover, and waste analysis — all in one dashboard, updated in real time.
Invoice
Raise purchase orders, track deliveries, and reconcile supplier invoices automatically against your inventory and accounts.
Loyalty
Build lasting customer loyalty with tiered memberships, points on every purchase, and personalised coupons — so your regulars keep coming back.
Storefront
A fully customisable restaurant website with live menu sync, online ordering, table reservations, and an integrated online shop — no coding required.
Legal
Terms of Service
Last Updated: December 5, 2025
01
Acceptance of Terms
By accessing and using Zuvesa's restaurant management and point-of-sale (POS) software platform ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
02
Service Description
Zuvesa provides a cloud-based software-as-a-service (SaaS) platform for restaurant management, including but not limited to:
Point-of-sale (POS) system for order processing and payment transactions
Kitchen display system (KDS) for order management
Inventory management and tracking
Table management and reservations
Digital menu for customers
Business analytics and reporting
Employee management and payzu integration
03
Account Registration and Security
Registration Requirements
You must be at least 18 years old and have legal capacity to enter into contracts
You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account
Account Security
You are solely responsible for all activities under your account
We recommend enabling two-factor authentication (2FA) for enhanced security
You must use strong passwords and change them regularly
We are not liable for any loss or damage from your failure to maintain account security
04
Subscription and Payment Terms
Pricing and Billing
Subscription fees are billed in advance on a monthly or annual basis
Prices are subject to change with 30 days' prior notice
All fees are non-refundable except as required by law
Transaction fees may apply for payment processing
Taxes (VAT, GST, sales tax) will be added where applicable
Automatic Renewal
Subscriptions automatically renew at the end of each billing period
You may cancel auto-renewal at any time before the renewal date
Failure to pay may result in service suspension or termination
05
User Responsibilities and Acceptable Use
You agree to use the Service in compliance with all applicable laws and regulations. You shall NOT:
Use the Service for any illegal, fraudulent, or unauthorized purpose
Violate any local, national, or international law or regulation
Transmit viruses, malware, or any malicious code
Attempt to gain unauthorized access to our systems or networks
Reverse engineer, decompile, or disassemble the Service
Resell, sublicense, or redistribute the Service without authorization
Use the Service to compete with Zuvesa or create a similar product
Interfere with or disrupt the Service or servers
06
Data Ownership and Rights
Your Data
You retain all ownership rights to data you input into the Service
You grant us a license to use your data solely to provide the Service
You are responsible for the accuracy and legality of your data
You may export your data at any time through our export features
Our Intellectual Property
All Service software, features, and functionality are owned by Zuvesa
Our trademarks, logos, and brand elements may not be used without permission
These Terms grant you a limited, non-exclusive, non-transferable license to use the Service
07
Service Availability and Support
We strive to provide reliable service, but we do not guarantee uninterrupted access:
Service may be unavailable due to maintenance, updates, or technical issues
We will provide advance notice of scheduled maintenance when possible
We aim for 99.9% uptime but do not guarantee specific availability levels
Customer support is available via email and phone during business hours
Emergency support may be available for critical issues
08
Termination and Suspension
Termination by You
You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of the current billing period
No refunds for partial billing periods
Termination by Zuvesa
We may suspend or terminate your account for violation of these Terms
We may suspend service for non-payment after 15 days
We may terminate the Service entirely with 90 days' notice
Upon termination, you will have 30 days to export your data
09
Warranties and Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND:
We do not warrant that the Service will be error-free or uninterrupted
We do not guarantee specific business results or outcomes
We disclaim all warranties, express or implied, including merchantability and fitness
You use the Service at your own risk
10
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Zuvesa shall not be liable for indirect, incidental, special, or consequential damages
Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
We are not liable for data loss (you must maintain your own backups)
We are not liable for third-party services or integrations
Some jurisdictions do not allow liability limitations, so these may not apply to you
11
Indemnification
You agree to indemnify and hold harmless Zuvesa, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use or misuse of the Service
Your violation of these Terms
Your violation of any rights of third parties
Your data or content uploaded to the Service
12
Modifications to Terms and Service
We reserve the right to modify these Terms or the Service at any time:
Material changes will be notified via email or in-app notification
Changes take effect 30 days after notification
Continued use after changes constitutes acceptance of new Terms
If you disagree with changes, you may terminate your subscription
13
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of the European Union and Poland
Disputes shall be resolved in the courts of Poland
Dispute Resolution
You agree to first attempt to resolve disputes through good-faith negotiation
If negotiation fails, disputes may be submitted to mediation
Either party may pursue legal action after exhausting alternative dispute resolution
14
General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and Zuvesa
Severability: If any provision is invalid, the remaining provisions remain in effect
Waiver: Failure to enforce any right does not waive that right
Assignment: You may not assign these Terms without our consent
Force Majeure: We are not liable for delays due to circumstances beyond our control
Notices: All notices must be sent to [email protected]
Legal
Questions about these terms?
For questions about these Terms of Service, please contact us:
Email: [email protected]
Support: [email protected]
Phone: +48 571 482 100
Address: Zuvesa, European Union
By using Zuvesa services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.