Frequently askedquestions.

Everything your restaurant needs in one place. POS, digital menus, reservations, order tracking, ingredient-level inventory, staff scheduling, payroll, and reporting. AI predictions help you stay ahead of demand, and built-in loyalty tools keep guests coming back. Every account includes a free store website ready for online orders from day one.

Most restaurants are up and running within a day. Sign up, configure your menu, and you're ready to take orders. No hardware installation required — Zuvesa works on any tablet or desktop browser. Free training resources are included with all paid plans.

Yes, our Basic plan is 100% free forever, no credit card required. Paid plans start with a 30-day free trial and unlock advanced features. You can upgrade, downgrade, or cancel at any time with no penalties, and we offer a 30-day money-back guarantee. Save 20% with annual billing.

All plans include email support and access to our knowledge base. Professional and Enterprise plans add priority support, phone support, and dedicated account managers, available in English and Polish. Free online training is included with all paid plans: video tutorials, documentation, and live onboarding sessions. Enterprise customers also get on-site training at their restaurant.

Absolutely. All data is encrypted in transit and at rest using industry-standard practices. We are GDPR and SOC 2 compliant. You own your data. We never sell or share it with third parties, and you can export it at any time.

Yes, all core functionality works offline as well. In the event of an internet loss, the system continues to operate seamlessly. You can still take orders, process payments, and manage your restaurant. Data is automatically synchronized once the connection is restored.

Yes, and it's completely free. Our team handles the entire migration from your existing POS or management system, so you don't lose any historical data or have to start from scratch. Just let us know what you're moving from and we'll take care of the rest.

No. Zuvesa runs on any tablet, laptop, or desktop browser you already own, no proprietary hardware required. Existing receipt printers, cash drawers, and card terminals are supported. If you need recommendations on compatible devices, our team is happy to help.

Yes. Zuvesa connects with major delivery platforms (Uber Eats, Bolt Food, and others), accounting software, and payment terminals. If you use a specific tool and aren't sure, reach out. We're continuously expanding our integrations and can advise on your setup.

Zuvesa is built exclusively for food and beverage operators. Unlike Toast — which operates primarily in the US market — and Square for Restaurants, which targets general retail, Zuvesa covers POS, payroll, shift scheduling, inventory, and loyalty in one flat subscription. There are no per-transaction fees and no hardware lock-in.

Zuvesa works for any food and beverage venue: restaurants, cafés, bars, food trucks, cloud kitchens, and hotel restaurants. If you serve food or drinks, Zuvesa is built for you.

Yes. One Zuvesa account covers multiple locations. You get a consolidated view of sales, inventory, and staff scheduling across your entire operation, with the ability to manage each venue independently or as a group.

No. Zuvesa is a flat monthly subscription — no percentage of sales, no per-transaction charges, no hidden add-ons. You pay the same fixed amount regardless of your order volume.

Your data belongs to you. You can export everything — orders, guest records, inventory history, and staff data — at any time, including after cancellation. Data is not deleted immediately; you have a full export window after your subscription ends.