POS
Fast, reliable POS for restaurants and retail. Handle orders, payments, split bills, and receipts in real time — from any device.
Shift Management
Plan rosters, track attendance, manage swaps, and handle cover requests across multiple locations — all from one calendar.
Payroll
Automatic payroll for shift workers — overtime, differentials, piece-rate, and full payslip transparency. Zero spreadsheets.
Inventory
Real-time stock levels, waste logging, automatic deductions, and low-stock alerts across every location you run.
Accounting
Bookkeeping, tax summaries, and P&L reporting wired directly to your sales and payroll data. No manual journal entries.
Analytics
Sales trends, staff performance, cost-per-cover, and waste analysis — all in one dashboard, updated in real time.
Invoice
Raise purchase orders, track deliveries, and reconcile supplier invoices automatically against your inventory and accounts.
Loyalty
Build lasting customer loyalty with tiered memberships, points on every purchase, and personalised coupons — so your regulars keep coming back.
Storefront
A fully customisable restaurant website with live menu sync, online ordering, table reservations, and an integrated online shop — no coding required.
Legal
Last Updated: December 5, 2025
01
Introduction
Welcome to Zuvesa. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management and point-of-sale (POS) software platform.
02
Information We Collect
Personal Information
Name, email address, phone number, and business contact information
Account credentials and authentication information
Payment and billing information
Business information including restaurant name, address, and tax identification
Usage Data
Transaction data including orders, sales, and inventory movements
Device information, IP addresses, and browser types
System logs, performance metrics, and analytics data
User preferences and application settings
Customer Data
Customer contact information for reservations and orders
Purchase history and preferences
Feedback and communication records
03
How We Use Your Information
Provide, maintain, and improve our POS and restaurant management services
Process transactions and manage orders, inventory, and reservations
Generate business analytics, reports, and insights
Communicate with you about service updates, support, and marketing (with your consent)
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms of service
Personalize your experience and provide customer support
04
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, cloud hosting, analytics)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law, court order, or government regulation
Protection: To protect the rights, property, or safety of Zuvesa, our users, or the public
With Your Consent: When you explicitly authorize us to share your information
05
Data Security
We implement industry-standard security measures to protect your information:
End-to-end encryption for data transmission (SSL/TLS)
Encrypted data storage with secure cloud infrastructure
Multi-factor authentication (2FA) options
Regular security audits and vulnerability assessments
Access controls and role-based permissions
Automated backups and disaster recovery procedures
Employee training on data protection and privacy
06
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction data is typically retained for 7 years for accounting and tax purposes. You may request deletion of your account and personal data, subject to legal retention requirements.
07
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Objection: Object to processing of your personal information
Restriction: Request restriction of processing
Withdraw Consent: Withdraw consent for marketing communications
08
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
09
Third-Party Services
Our platform may integrate with third-party services (payment gateways, delivery platforms, accounting software). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
10
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws, including GDPR for European users.
11
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Data Privacy
Questions about privacy?
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using Zuvesa services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.